Club warn Lindley Catering about complaints

Hereford United have sent a letter to the caterers at Edgar Street asking them to improve their standards. The contents of the letter have been released by the Official Site.

Lindley Catering Limited

Dear Paul,

Following the disgraceful situation when out of date pies and sausage rolls were delivered to our ground for sale to supporters, we have now received complaints that canteens are selling out of date crisps.

This is a situation that is intolerable to us and to our supporters. We now require assurances that measures are put in place to prevent the problem reoccurring.

The effects of the incidents are that supporters have lost faith in your ability to provide the service required.

We have monthly liaison meetings with a small group of supporters. We would therefore suggest that a representative from your company attend a meeting to reassure the group that you will treat the matter with urgency and measures are put in place to prevent it happening again.

Yours sincerely

Joan Fennessy Company Secretary / Director

The club will be supported by the vast majority of supporters who come to Edgar Street over their stand. A few weeks ago there were no lids and trays available for the fans to take their very hot coffee back to their seats. Very dangerous especially when children fetch drinks for their adult companions.

Lindley Catering, who are based at Stoke on Trent, claim to be the UK's leading sports stadia caterers in professional football, cricket and rugby.

Established in 1968, their turnover is around £30 million. They have 42 Football and Rugby Public Catering Contracts and employ 400 Full-time and 10,000 Part-time staff.

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